At Evolv Device Repair, we’ve seen a lot—shattered screens, waterlogged phones, devices that look like they’ve been run over by a truck. But some of the most rewarding repairs aren’t about fixing a cracked display or swapping out a battery. They’re about recovering what really matters—the memories, the messages, the moments people thought were lost forever.

A little while back, a customer walked in, looking defeated. Her iPhone had suddenly died, and after taking it to Apple, she got the dreaded news:

“There’s nothing we can do. Your data is gone.”

Photos, notes, important documents—all of it, just… gone. Apple told her the only option was to get a new phone and move on. But she wasn’t ready to give up.

The Impossible Case

When she handed us the phone, we knew we had a tough one on our hands. No power, no charging response, nothing. But just because a big company says something can’t be done doesn’t mean they’re right—it just means they won’t do it.

So, we got to work.

After completing over 40,000 successful repairs, we’ve seen just about every issue a device can have. We know that even the most “dead” phones still have a chance, and we weren’t about to let this one go without a fight.

We carefully opened up the phone, inspecting the board for damage. After running diagnostics, we found a failure in the power management system—something Apple wouldn’t even bother looking at. But for us, it was a challenge worth taking on.

Bringing It Back to Life

With some precise micro-soldering, component replacement, and a lot of patience, we managed to bring the phone back to life—at least for long enough to do what we needed.

And just like that, the data was back. Photos of family trips, voice memos from loved ones, years of memories that she thought were gone forever—all safely recovered.

Why We Love What We Do

The look on her face when we told her we got everything? That’s what makes this job worth it. It’s not just about fixing phones—it’s about helping people.

This isn’t the first time we’ve recovered data from a phone that was “impossible” to fix, and it won’t be the last. After 40,000 repairs, we know one thing for sure: most devices aren’t as hopeless as they seem. Big companies have their limits, but we’re in this because we love a challenge.

At Evolv Device Repair, we don’t just repair phones—we bring back what matters. And when someone tells you it can’t be done, come see us. We’ll give it our best shot.